When Protective Life chose its new chief financial officer in late August, the
Birmingham, Ala.-based insurer forgave his scant experience in the insurance business. The company was also willing to overlook the fact that his
background is preponderantly executive, not financial.
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That's because for Protective Life's management, it was more important that
the new finance chief have strategic vision, acquisitional expertise and an instinct for streamlining. Those, it seems, are the qualities needed to keep the
$2 billion-revenue company focused on growth, and those are the qualities that Allen W. Ritchie brings.
Strategic Shedding
"Protective was not looking for a typical CFO," explains Ritchie. "They were
looking for someone to be a partner to [soon-to-be CEO John D.] Johns and the board, someone with a bit more strategic perspective than your typical
custodial CFO."
In fact, Protective's No. 1 and No. 2 executives were as brand new to the
industry when they joined the company as Ritchie is now. But that was never a problem for them and won't be for him, notes Ritchie, because current CEO
Drayton Nabers Jr. and COO Johns, lawyers by training, have always cultivated and relied on the people around them. "We have a world of deep
insurance talent here," Ritchie says.
That means he can start doing what he's done before and does best: helping
the company drop non-core areas and strengthen core ones. Protective's subsidiaries provide life insurance, guaranteed investment contracts and other
retirement savings and investment products. The company also sells specialty insurance through financial
institutions. Having grown by acquisition and
buying existing policy blocks, the company is now shedding non-core
businesses.
Turnaround Artist
In July Protective said it will sell its dental benefits division for about $300
million and exit other health insurance lines to focus on life insurance, retirement savings and credit business. It is also buying two U.S. life units
from Dublin-based Irish Life & Permanent for about $250 million. When those transactions are completed in the fourth quarter of this year, the company will
plow the freed-up capital back into existing businesses, says Ritchie.
Before taking his current post, the 43-year-old was CEO of Per-Se
Technologies, an Atlanta-based health care technology and services company that had been losing money amid lawsuits, government investigations into its
billing practices and high employee turnover. Ritchie pared its operations from seven divisions to three and returned the company to some level of profitability
before leaving in 2000. "That was a clear turnaround, a survivability issue," he
says.
Before that, Ritchie had stepped up from CFO to president of Duluth,
Ga.-based farm equipment maker AGCO, where he helped acquire several struggling companies, boosted operating margins by about 10% to 12% and
increased sales to about $3.3 billion from $250 million. "Much of what I did at
AGCO and Per-Se was both strategic and financial," he says.
Now, he says, he expects to help Johns chart future strategies when Johns
turns CEO at year-end, replacing Nabers, who will remain chairman. "Our [future] growth strategy is more of the same: internal growth supplemented by
acquisitions, with a focus on earnings and return on invested capital."
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