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A rough ride from the markets is prompting 401(k) participants to demand advice

By Staff Writer | Updated on May 01, 2003

The run of stock market losses and the explosion in 401(k) litigation has had a curious effect on plan sponsors: Instead of heading for the bunkers, the response one might anticipate, many companies are choosing to help employees find their way through the financial upheaval. Why? Because in the long run, most are being told it is the best insurance against a whole host of possible rotten outcomes–probably the worst of which from a societal perspective is employees not saving in their 401(k)s at all. “Individuals are making poor decisions that could have a material impact on their retirement security,” says Jeff Maggioncalda, president and CEO of Financial Engines, an independent advice provider based in Palo Alto, Calif. “Although there are still some sponsors who believe that it’s risky to offer advice, the growing consensus is that it is far more risky to have tens of millions of individuals making poor decisions that could substantially diminish their financial security in the future.”

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