At the end of April, Cargo Network Services of Garden City, N.Y. introduced electronic invoice presentment and payment (EIPP). The company really had no choice. CNS, a clearinghouse owned collectively by the

major airlines for billing freight customers, had just been informed by the vendor that handled its presentment of paper invoices that its fees were going up 400%. Given current pressures from escalating fuel costs, the added costs of security and unimpressive cargo volume thanks to a sluggish economy, Cargo Network wasn’t in a position to pass such a large price increase through to its owners. “It’s hard to tell airlines that their cost is going up 400%, and they’re getting nothing in return at a time when so many are losing money,” observes Howard Chaloner, CNS director of operations and financial services.

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