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No Raise? Blame The Software

Companies are bringing automation to their salary review process

By Staff Writer | Updated on April 01, 2004

Digitas LLC, a Boston-based direct marketing firm, used software from Salary.com to calculate annual employee pay raises this year, and Holly Thomas, who leads the compensation department, says she’ll never go back to spreadsheets. “It’s night and day,” Thomas says. “What used to be a very labor intensive, worrisome process–because that’s just the nature of spreadsheets–has become very state-of-the-art, very efficient.”

The marketing company adopted software called CompPlanner, Salary.com’s enterprise compensation management (ECM) software, in November 2003 as part of an initiative aimed at freeing up employees so they could focus on building the business. Within months, the new software–which itself only debuted in November–shaved “a couple of hundred hours” off Digitas’ merit raise process for this year, Thomas says.

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