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Netting Out The Costs Of A Phone Call

Companies begin to take Voice Over Internet Protocol (VOIP) seriously

By Staff Writer | Updated on April 01, 2005

In 2003, Ford Motor Co. became an early adopter of Voice Over Internet Protocol (VOIP) when it installed several lines from its Dearborn, Mich., headquarters to offices in Asia and Latin America and ran voice calls over the same lines that carry e-mails and other data. The savings, in drastically reduced per-minute charges, so impressed Ford executives that they recently

expanded the program.

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