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Chains Without Missing Links

New SOA technology is helping to build seamless supply chains

By Elizabeth Wine | Updated on January 02, 2006

E.I. du Pont de Nemours and Co., the $27.3 billion chemical manufacturer, ships products to and from every corner of the world, and uses many shipping companies to do it. The problem: Each shipper had its own tracking application. “It was difficult for us to aggregate a global view of our logistics data,” said Mark E. Smith, DuPont’s global logistics technology manager. The company needed up-to-date costs and shipping information and easier-to-use technology. “We had no single corporate system for people to get that information,” he says.

So four years ago, DuPont began implementing a Web-based suite of supply chain applications by transportation software specialist G-Log. New capabilities have been added each year and employees in the Wilmington, Del.–based corporate headquarters can now draw on a centralized system to access timely tracking and billing information on a global basis. More is on the way in the coming year. Smith is looking forward to an upgrade that will include a new application that is expected to cut the amount of time it takes an employee to complete a transaction in the system by 20%.

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