Growing too fast is a problem anyone would want to have, but for $7-billion eBay Inc. and its subsidiary PayPal, it caused a big problem: a huge funding gap created by a growing demand for working capital. Treasury was called in to figure out what was happening, and how to fix the problem.

Treasurer Jennifer Ceran assembled a cross-functional team, under the direction of PayPal Treasurer Ed Banas, which looked into the issue. What Banas and his team discovered was that PayPal was immediately funding credit card transactions by customers using extremely rapid clearing systems. But PayPal’s banks and card administrators were not doing the same for it, leaving the Web-based payment solution too often holding the bag. Thus, the more PayPal grew, the bigger this funding gap became.

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