Germany's SAP reported a sudden drop in business at the end of September as global market turmoil escalated. "The market developments of the past several weeks have been dramatic and worrying to many businesses," says Henning Kagermann, co-chief executive of the second-biggest business software–and largest–ERP provider in the world in announcing lower-than-expected third-quarter earnings in October. "SAP was not immune from the economic and financial crisis that has enveloped the markets in the second half of September, causing us to report numbers below our expectations," he says. Although SAP reported a respectable 13% growth in third-quarter sales, Kagermann says, demand suddenly plummeted as customers focus on short-term investments.
JP Morgan analysts said in a report that the SAP announcement proved that their earlier warning that the ERP market would be susceptible to a slowdown was on the mark. "The big worry in our view was management's indirect admission of very low visibility in the software business," the report said.
SAP is not alone. Competitor Oracle reports a 12% decline in business management software sales in the third quarter, after registering a 36% rise the previous quarter. Business management software, or applications programs including ERP, helps companies manage such tasks as accounting, sales activities, inventory control, manufacturing and human resources. Because this technology is generally ordered early in the lifecycle of programs, analysts say it tends to be a leading indicator of economic growth.
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Likely to fare better in the financial services meltdown is enterprise risk management (ERM) software, the tools many say could have mitigated the global credit collapse. "Never before has there been such a need for prudent financial risk management," said Carol Beaumier, executive vice president with software provider Protiviti Inc. "Even the strongest of companies will find themselves subject to increased market pressures and regulatory scrutiny. Others may need to seek additional capital and liquidity or even merge with other organizations."
A recent survey by SAS Institute, an ERM vendor, bears this out. About 70% of 316 financial services executives say they believe that the losses stemming from the credit crisis were largely due to failures to address risk management issues. As a result, 59% say the credit crisis has prompted them to scrutinize their risk management practices.
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