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The Art of Buying Insurance

Chad Jackson, FedExs director of risk management, cut the cost of its aviation coverage at the same time the fleet's insurable value rose.

By Hilary Johnson | Updated on November 07, 2011
Chad Jackson, director of risk management at FedEx Corp., stumbled into finance, but he hasn’t taken a wrong step since. After working as a Spanish language teacher after college, Jackson wanted more control over his life and thought a coffee shop might be a fun way to provide for himself and his family.

So he enrolled in business school at Indiana University. It was a new world, but one where he fit in well, he says. “I just had my eyes opened at that point to the world of business and to the fit that I had in the business world,” he says. “I found I had analytical skills, good critical thinking, and a good strategic mindset.”

Five years working for insurance brokerage Marsh USA as a client executive followed. Then in August 2008, Jackson took on his current role at $39 billion FedEx just in time for the financial crisis. “I felt like I got about five years worth of experience in 2008 and 2009,” he says.

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