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Lessons Learned from 1,000 Data Breaches … and Counting

Companies are primarily focused on protections when instead they should be considering what to do after the systems are breached.

By Mike Donovan | Updated on July 03, 2014
Do you know your enemy? Are you fighting the wrong war? Despite everything you’re read about cyber security, despite all the breaches in the news, the fact is: Well-intentioned businesspeople are still surprisingly behind the times. 

Thieves and hackers are by no means the main cause of data breaches. Cyber security is just one element—because physical records, paper and files, continue to play a major role.  And too few managers understand that they remain responsible for lost information, even if no one’s noticed it’s been lost or taken advantage of the breach.

What does this tell you? Cyber security is just one part of the equation. Breaches happen many ways.  And it could be companies are fighting the wrong war. They’re focused exclusively on protection, on encryption and firewalls for example, when they should be considering what to do after the systems are breached. 

My work, my company Beazley, isn’t mainly in the business of preventing breaches. Instead, and perhaps more relevant today, we’re the people who help companies survive them. We’ve resolved over 1,000 cases in the last five years. Let me tell a few illustrative stories—and some interesting lessons to be learned.

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