HR professionals need to:

Ensure the information is delivered where the employees are. Communicate key information via email, or in-person via planned education sessions held over lunch or in break rooms. Make sure to get the answers employees need, both in deciding whether to enroll and to maximize the benefits of the HSA once enrolled.
Partner with the right HSA administrator from the start. Enlightened administrators are embracing technology that can inform, educate, and guide employees and make the selection of a health plan easier. Such tools allow for the import of various aspects of the employee's situation—such as whether they have a family, are single, and are in good health. This technology can then provide information regarding the health plan options. Employees utilizing decision support tools have been shown to save more than $1,000 per year.
Use chatbots and conversational assistants. With the help of new technologies, benefits professionals can answer employees' routine questions quickly and efficiently during the chaotic enrollment period. HR and benefits professionals should work to effectively communicate about everything from how to enroll and reimbursement to recordkeeping and tax implications.

New Tax that Could Maximize HSA Value

While HSAs are regulated by the IRS and were created by Congress, the most often-changed regulation is an annual increase in the amount of money that accountholders can contribute to their HSAs. Customer-centered HSA administrators inform their clients, and clients' employees, of these new limits each year so that employees can update their contributions.

Instant Insights /

How HSAs Will Improve with Time

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