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Despite enforcement of the California Consumer Privacy Act (CCPA) coming online earlier this month, many companies in the state are struggling to comply with the far-reaching regulation. It's not just a lack of understanding about the CCPA's requirements that is holding them back. It's also a lack of automation and factors outside of their control, according to a new survey of 121 U.S.-based companies by cybersecurity and cloud services provider Akamai.
Complying with CCPA requirements is still a manual process for many organizations. Only around a third of survey respondents, for example, said they have fully automated their workflows around giving customers access to their personal data. Even fewer—23 percent—have done the same for customer requests to have their data deleted. However, 43 percent have fully automated the processes by which they enable customers to opt out of allowing the company to sell their personal data.
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Rhys Dipshan
CT-born, New York-based legal tech reporter covering everything from in-house technology disruption to privacy trends, blockchain, AI, cybersecurity, and ghosts-in-the-machine. Continually waiting for law to catch up with tech. (It's like waiting for Godot, but without the clowns)
