Subway feeds millions of people, in nearly 37,000 restaurants across more than 100 countries, every day. When a new management team took over in 2019, the company was one of the world’s largest restaurant chains—yet, in many ways, it operated like a much smaller organization.

“For over 50 years, Subway was a privately held, family-run business that operated according to the specific needs of its ownership,” says Mike Vienneau, vice president of treasury. “Subway never established a centralized cash management function. We did have a group that we called ‘treasury,’ who were tasked with opening and closing bank accounts, keeping in compliance with KYC [know your customer] regulations, and that sort of thing. But cash management was spread throughout accounting.”

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