With revenue of more than US$70 billion a year, Hitachi Group is one of the world’s largest conglomerates. That means it makes a huge number of payments every year. But until recently, payment processes were largely decentralized and the central treasury team had little visibility into them.

“The exception was Japan,” explains Kayoko Mikami, treasury project manager for Hitachi Ltd. “In Japan, we have had a shared service center for payments for more than 20 years, but all the legal entities outside of Japan managed payments independently.”


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